（）links the entire logistics process with customer.

（）are used widely in the operation of warehouse and distribution center andform the basic handling device for a number of selection system.

Insurance is very important to logistics because of the potential hazards and dangers in the process,such as（）.

Forklift truck is very convenient equipment for（）.

Cycle stock is the（）inventory based on the maximum needs.

Storage creates the（）value in logistics.

（） is software to manage the relationship and communication between customers and suppliers.

Transport agencies include air and surface（）.

（）is the process to handle returned goods,recycle useful materials and dispose waste goods.

（）is the Internet commerce designed for direct communications and commercial relationship between a firmand its end customer.